At Velourah, we value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect the following information when you visit our website or place an order:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely through our payment partners; we do not store card details)
- Order History
- Device and browsing information through cookies
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order updates and promotional offers (only if you opt in).
- Improve our website, products, and customer experience.
- Prevent fraud and comply with legal obligations.
Data Security
We implement appropriate security measures to safeguard your personal information. While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.
Cookies
Our website uses cookies to enhance your browsing experience and improve website performance. You may disable cookies through your browser settings.
Third-Party Services
We may share your information with trusted third-party service providers such as payment gateways, courier partners, and analytics providers solely to fulfill your orders and improve our services.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
Contact Us
For any privacy-related queries, please contact us through the contact details provided on the Velourah website.